The Essentials
- We collect information you provide: This includes details when you create an account (if applicable), contact us, or use interactive features.
- We collect information automatically: This includes how you use MathCrave (e.g., modules accessed, progress, time spent), device information, and data collected via cookies on our Site. This helps us improve MathCrave and personalize your experience.
- How we use your information: To provide and improve MathCrave, personalize your learning, offer support, and for analytics. We do not sell your personal information.
- Sharing your information: We limit sharing to essential service providers (like hosting or analytics, under strict confidentiality terms), if legally required, or with your explicit consent.
- Your rights: You have rights regarding your personal information, including access, correction, and deletion.
- Cookies: Our Site uses cookies for functionality and analytics. You have control over these.
- Security: We take reasonable measures to protect your information.
- Contact Us: If you have any questions, we're here to help at app@mathcrave.com.
1. Introduction: Our Commitment to Your Privacy
Welcome to MathCrave! This Privacy Policy explains how MoogleTechnology ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use the MathCrave application (the "App"), our website [www.moogletechnology.com] (the "Site"), and any related services (collectively, the "Services").
MathCrave is designed to be your comprehensive guide to mastering a wide array of
mathematical concepts, from basic arithmetic to advanced calculus and beyond. We are committed to protecting your privacy and handling your personal information with transparency and care. By using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information to provide and improve our Services, and to offer you a personalized learning experience. The types of information we collect depend on how you interact with MathCrave:
2.1. Information You Provide to Us:
- Account Information: If you create an account, we may collect your name, email address, username, password, and any other information you provide during registration.
- User Content: We may collect information you generate within the App, such as notes, annotations on modules (e.g., on "Section 22: The binomial series" or "Section 54: Some applications of differentiation"), saved problem sets, or progress markers.
- Communications: If you contact us directly (e.g., for customer support, feedback, or inquiries), we may collect your name, email address, and the contents of your communication.
- Survey and Feedback Data: We may collect information if you participate in surveys or provide feedback on specific modules or features.
2.2. Information We Collect Automatically:
Usage Data: We collect information about your interactions with the Services. This includes:
- Modules Accessed: Details about which sections and specific topics you access (e.g., "Section 1.4: Highest common factors," "Section 63: Standard integration," "Section 101: Fourier series for periodic functions of period 2Ï€").
- Learning Progress: Information about your progress through modules, time spent on topics, performance on quizzes or exercises (if applicable), and areas where you might be facing challenges.
- Feature Usage: How you use specific features within the App or Site (e.g., calculators, graphing tools, search queries).
- Interaction Data: Clicks, navigation paths, and other interactions with the user interface.
Device and Technical Information:
- Device Attributes: Information such as your operating system, hardware and software versions, browser type, IP address, device identifiers.
- Connection Information: Information such as your internet service provider or mobile carrier, language, time zone, and connection speed.
Cookies and Similar Technologies (for our Site and Web App):
We use cookies (small text files stored on your device) and similar tracking technologies (e.g., web beacons, pixels) to operate and personalize our Site and Web App. These help us understand how you use our Services, save your preferences, and improve your experience. Please see Section 5 ("Cookies and Tracking Technologies") for more details.
3. How We Use Your Information
We use the information we collect for various purposes, including:
To Provide and Maintain Our Services:
To Improve and Personalize Our Services:
- To understand how users engage with different mathematical topics (e.g., identifying which modules like "Section 14: Solving quadratic equations" or "Section 81: Second-order differential equations" are most frequently accessed or where users spend more time).
- To personalize your learning experience by, for example, suggesting relevant modules or tracking your progress.
- To develop new features, content, and functionalities for MathCrave.
- To conduct research and analysis to enhance the educational effectiveness of our Services.
To Communicate With You:
- To respond to your inquiries, comments, and support requests.
- To send you service-related announcements, updates, security alerts, and administrative messages.
- To send you newsletters, promotional materials, and other information about MathCrave that may be of interest to you (where permitted by law and with your consent, including an option to opt-out).
For Security and Legal Compliance:
- To detect, prevent, and address fraud, security issues, or technical problems.
- To comply with applicable laws, regulations, legal processes, or governmental requests.
- To enforce our Terms and Conditions and protect our rights, privacy, safety, or property, and/or that of you or others.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., cloud hosting, data analytics, email delivery, customer support). These providers are contractually obligated to protect your information and use it only for the services we have engaged them to provide.
- Analytics Providers: We may use third-party analytics services (e.g., Google Analytics) to help us understand and improve the usage of our Services. These providers may use cookies and similar technologies to collect information about your interactions with our Services, which is typically aggregated and anonymized.
- Legal Obligations and Rights: We may disclose your information if we believe it's necessary to:
- Comply with a valid legal process, law, regulation, or governmental request.
- Enforce our Terms and Conditions or other agreements.
- Protect the rights, property, or safety of MathCrave, our users, or the public.
- Detect, prevent, or otherwise address security, fraud, or technical issues.
- Business Transfers: In the event of a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such deal and outline your choices in that event.
- With Your Consent: We may share your information for other purposes if you have given us your explicit consent to do so.
5. Cookies and Tracking Technologies
Our Site and Web App version use cookies and similar technologies to enhance your user experience, analyze site traffic, and for other purposes.
What are Cookies? Cookies are small data files stored on your browser or device. They may be session cookies (expire when you close your browser) or persistent cookies (remain on your device for a set period or until you delete them).
Types of Cookies We Use:
- Essential Cookies: Necessary for the operation of our Site and Services (e.g., to enable you to log in, maintain session information).
- Performance and Analytics Cookies: Collect information about how you use our Site (e.g., pages visited, links clicked, time spent on pages). This helps us understand usage patterns and improve our Services.
- Functionality Cookies: Allow our Site to remember choices you make (e.g., language preference, region) and provide enhanced, more personal features.
Your Choices: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies or to alert you when cookies are being sent. If you disable cookies, some features of our Site or Web App may not function properly. For more information on managing cookies, check your browser or device's settings.
6. Data Retention
We retain your personal information for as long as necessary to provide the Services you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Usage data related to your interaction with mathematical modules may be kept in an aggregated and anonymized form for longer periods to support ongoing research and development of MathCrave.
7. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include data encryption, access controls, and secure server environments. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your information.
8. Your Privacy Rights
Depending on your location and applicable laws (such as GDPR for users in the European Economic Area, CCPA for California residents, or PIPEDA for Canadian users), you may have certain rights regarding your personal information. These may include:
- Right to Access: You may have the right to request access to the personal information we hold about you.
- Right to Rectification: You may have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You may have the right to request the deletion of your personal information under certain conditions.
- Right to Restrict Processing: You may have the right to request that we restrict the processing of your personal information under certain circumstances.
- Right to Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.
- Right to Object: You may have the right to object to our processing of your personal information under certain conditions, particularly for direct marketing purposes.
- Right to Withdraw Consent: If we rely on your consent to process your information, you have the right to withdraw that consent at any time.
How to Exercise Your Rights: To exercise any of these rights, please contact us at
app@mathcrave.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws. We may need to verify your identity before processing your request.
9. Children's Privacy
MathCrave's Services are primarily intended for junior graders, high school students, college/university students, professionals, and adult learners. Our Services are not directed to children under the age of 13 (or a higher age threshold if stipulated by local laws, e.g., 16 in some EEA countries). We do not knowingly collect personal information from children under these ages without parental consent. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at
app@mathcrave.com.
10. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside MoogleTechnology, Canada and choose to provide information to us, please note that we transfer the data, including personal data, to Canada and process it there.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place before transferring your personal information.
11. Third-Party Links and Services
Our Services may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the "Effective Date" at the top of this policy. We may also provide notice through the App or via email if the changes are significant. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Services after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
13. Contact Us
If you have any questions, comments, or concerns about this Privacy Policy, our data practices, or your privacy rights, please contact us at:
MathCrave Canada. Email:
help@mathcrave.com Website:
mathcrave.com
For users in Canada, we are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you have a concern about our handling of your personal information, we hope you will contact us first to allow us to resolve it.